Local Heating Repair Company in Suwanee, GA

Welcome to Zen Air Heating & Cooling, where your comfort is our top priority. Serving Suwanee, GA, and the surrounding areas, we specialize in expert heating repair services, ensuring your home stays warm and cozy through every season. Trust us for reliable, efficient heating solutions tailored to your needs.

Furnace repair

Finding the Right Furnace Repair Contractor: Qualities You Should Look For

When it comes to furnace repair, it can be a stressful and overwhelming process. How do you know who to call? What should you look for in a contractor? Is their pricing or cost fair?

These are all valid questions that need answers before making an informed decision. Read on for the top 6 qualities you should look for in the ideal furnace repair contractor!

1. Expertise

The most important quality to consider when choosing a technician is their level of expertise. Experienced contractors will have the necessary knowledge and skills to accurately diagnose and repair your furnace correctly the first time around, saving you time and money in the long run. Make sure they’re certified with any relevant associations or governing bodies, such as HVAC.

2. Availability

Heating issues don’t wait until business hours, so make sure your contractor is available for emergency repairs. No one wants to come home to a cold house because their home heating system stopped working! 

3. Professionalism

A professional furnace repair technician will always be courteous and respectful of your needs. They’ll also be able to explain what’s wrong with your system in plain language so you can understand exactly what needs fixing without getting bogged down in technical jargon.

You should feel comfortable asking questions about their services or any other concerns you might have about repairing your furnace too. 

4. Reviews & Testimonials

Reading reviews from past customers can provide insight into how well their service was received by people who have used them previously—and if those customers were happy enough to leave positive feedback or recommendations online, it’s likely that you will be too! Ask around for referrals from friends or family if possible too – word of mouth can often be more telling than even the best online reviews!

5. Fair Pricing

It’s important that whatever service fee your prospective contractor charges is fair and reasonable based on current market rates within your area, as well as any additional costs associated with parts replacement, etc. Get quotes from multiple technicians before making a final decision so that you are confident that you are paying an appropriate amount for the job at hand.

6. Warranty

Last but not least, make sure that whatever company you choose offers some form of warranty on their workmanship or parts supplied; this way if anything goes wrong after completion of the job then they are liable for any additional repairs needed due to faulty workmanship or parts used during installation or repair processes – giving you peace of mind knowing that any future problems will be taken care of free of charge! 

Choosing a reliable furnace repair technician can seem like a daunting task at first glance, but with these six qualities in mind, finding the perfect contractor doesn’t have to be difficult! Keep these tips in mind when looking for someone experienced and professional enough

Stay Warm with Zen Air’s Expert Heating Repair Services

When the chill of winter sets in, a malfunctioning heating system is more than an inconvenience—it disrupts the sanctuary of your home. At Zen Air Heating & Cooling, we understand the urgency and discomfort that comes with heating issues. That’s why our team of seasoned technicians is dedicated to restoring warmth and tranquility for residential and commercial clients with prompt, proficient HVAC repair services.

Rapid Response, Exceptional Service

Your time is valuable, especially during a heating emergency. Our local Suwanee-based professionals are ready to respond swiftly to your call, equipped with the tools and expertise to diagnose and fix your heating problems. We pride ourselves on our rapid response times and our commitment to resolving your heating concerns with minimal disruption to your daily life.

Skilled Technicians, Trusted Solutions

Our technicians aren’t just skilled—they’re craftsmen in the art of heating repair and HVAC maintenance service. Each member of our team is rigorously trained, certified, and up-to-date with the latest HVAC technologies. We approach each repair with a meticulous eye, ensuring that every component of your air conditioner or heating system is functioning at peak performance. From traditional gas furnaces to modern heat pumps, we have the knowledge to repair all types of HVAC units.

Quality Workmanship, Lasting Repairs

We don’t just fix the symptoms; we address the root cause of your heating issues. Our repairs are thorough and enduring, ensuring that not a whisper of cold air disrupts your home’s warmth. Backed by a 2-year warranty, our workmanship stands as a testament to our dedication to your comfort.

We use only the highest quality parts and materials, ensuring that each repair enhances the longevity and efficiency of your heating and cooling systems. And when the seasons change, our air conditioning installation services ensure your comfort with the same level of quality and attention to detail.

Transparent Pricing, No Surprises

Unexpected heating repairs shouldn’t mean unexpected expenses. We provide transparent pricing and detailed explanations of the work needed before we begin. With Zen Air, you’ll receive a comprehensive quote with no hidden fees or surprise charges. Our integrity is the cornerstone of our HVAC service, and we believe in honest, upfront communication with our customers.

Commitment to Excellence

At Zen Air Heating & Cooling, our commitment to excellence is unwavering. We’re not just repairing your heating and cooling system; we’re ensuring the comfort and indoor air quality of your home. Our team goes above and beyond to deliver heating and cooling services that stand the test of time so you can enjoy uninterrupted comfort, even on the coldest days.

Furnace Repair: 9 Common Furnace Problems (and How to Fix Them)

It’s not so cold that we wake up at night. It will be fine just pulling the cover off. But this will differ if the furnace does not function properly. It’s easy to troubleshoot the furnace yourself.

You can also keep track of maintenance on heating systems so you can eliminate a potential problem from happening and keep the furnace running efficiently.

Here are 9 common furnace problems that may require you to schedule a service call:

  1. Pilot light not lit: If your furnace is not producing any heat, it could be due to the pilot light being off. Check for a strong, steady flame in the pilot light window. If it’s out, turn off the gas valve and wait 5 minutes before trying to relight it.
  2. Blower doesn’t start: The blower is responsible for circulating air through the duct work. If it’s not working, check to make sure power is going to the blower motor and that it’s receiving a signal from the thermostat.
  3. Faulty ignitor: If your furnace fails to ignite, check all of the connections and even the limit switches and access panel in order to ensure they are working properly. This includes the igniter, flame sensor, and the wires connecting them to the furnace.
  4. Thermostat problems: If you’re having difficulty setting your desired temperature, it could be due to a faulty thermostat or incorrect settings. Replace your thermostat’s batteries and check its wiring connection as any manufacturer recommends.
  5. Furnace’s heat exchanger malfunction: A broken heat exchanger will allow dangerous levels of carbon monoxide into your home. This can be a result of corrosion or cracks in the heat exchanger. If you suspect this to be an issue, call for service immediately as it should not be attempted on your own.
  6. Clogged air filter: A dirty filter is usually the cause of poor airflow and dirty indoor air quality. Cleaning or changing filters every one to two months depending on use. Be sure to check the filter’s packaging if you’re going to change it.
  7. Dirty burners: If the burner is clogged with dirt and debris, it can’t efficiently produce heat due to insufficient fuel flow and combustion problems. Clean out the burner compartment with a vacuum once a season. Regular maintenance service can also help especially on an old unit.
  8. Leaks in the air ducts: If your furnace is cycling on and off frequently, you may have a leak somewhere in the air ducts–and it’s one of the common signs you shouldn’t ignore. This can be caused by an accumulation of dust, debris or even rodents nesting inside them. Have them professionally inspected and sealed, especially if you own a gas furnace to prevent further problems.
  9. Electrical problems: A malfunctioning thermostat, failing circuit board or blown fuse could all be causes of electrical issues with your furnace. Check all wiring connections and fuses, including the circuit breaker and safety switch before troubleshooting any HVAC systems.


If your furnace needs more than some simple troubleshooting, call a professional HVAC technician for common furnace repairs. They have the skills and knowledge to perform furnace maintenance accurately and repair your furnace efficiently. Remember, when it comes to heating systems, whether you own a gas furnace, heat pump, or an electric furnace—safety always comes first!


Frequently Asked Questions (FAQs)

How much does a heating system cost?

The cost of a heating system can vary widely, typically ranging from $2,500 to $7,500. The price depends on factors such as the type of system, the size of your home, and the system’s efficiency rating. At Zen Air Heating & Cooling, we offer a variety of options and will work with you to find a heating solution that fits your budget without compromising on quality.

What is the most cost-effective home heating system?

Heat pumps are often considered the most cost-effective home heating system, especially in climates where the temperatures don’t frequently drop below freezing. They provide energy-efficient heating by transferring heat rather than generating it. Zen Air Heating & Cooling offers a selection of energy-efficient heat pumps that can significantly reduce your energy bills while keeping your home comfortably warm.

How many years should a heating system last?

A well-maintained heating or cooling system should last between 15 to 20 years. The lifespan can be extended with regular maintenance, which includes annual inspections and timely repairs. Our Club Zen Maintenance Membership is designed to keep your HVAC system in top condition, ensuring you get the most out of your investment with Zen Air Heating & Cooling, your trusted HVAC contractor.


Contact the Pros for Furnace Repair Today!

At Zen Air Heating and Cooling, we provide top-notch furnace repair services Johns Creek —to help keep your home comfortable and warm all year long. Our experienced technicians are certified and have years of experience fixing all types of furnaces and HVAC components from various brands.

Whether you need a minor adjustment or major repairs on your malfunctioning furnace, our team is here to help! Call 678-853-7440 today for an estimate or to know the actual cost! 

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