McDonald’s journey did not begin in a service truck. He started in HVAC working in IT, gaining a deep understanding of products, suppliers, and how the industry truly operates behind the scenes. When private equity acquired his employer, he took a step back to see the bigger picture and consider where he could make the most impact. Determined to gain hands-on experience, he entered the field through a franchise, learning the ropes, building practical skills, and observing how to run a service business effectively.
What began as a career shift quickly became a mission. Eddie McDonald didn’t just start Zen Air to fix air conditioners – he built it to bring comfort, care, and connection to the community he calls home.
At Zen Air, every service call is a chance to make a difference. It’s not just about cooling homes – It’s about warming hearts, uplifting neighbors, and creating a future where comfort meets compassion, one home at a time.